Question 1

Do I really need insurance?

Accepted Answer

Yes! Insurance can help you get back on track after an incident and keep you protected. Although coverage may seem unnecessary at times, it can be a good alternative to large expenses in the future.

Question 2

What is the best coverage?

Accepted Answer

Each person needs their own coverage that is specific to them. We can help you to have the best coverage for your needs.

Question 3

How do I make a claim?

Accepted Answer

You can call our office at 419-337-2223 to make a claim. If you need additional help from our partners, you can click here to get in contact with their website, or call their after-hours hotline.

Question 4

What can a quote do?

Accepted Answer

A quote is an estimate of what your rate could be with a potential insurance carrier. These are subject to change depending on how much information you give at the time of the quote. Typically, 3-5 quotes can help give you an idea of what is available, and you can get yours here.

Question 5

What impacts my car insurance price?

Accepted Answer

Price impacts include: teenage drivers, age, vehicle usage, at-fault accidents, not-at-fault and one-car accidents, traffic or speeding tickets, location, coverage selections, how you pay, milage, credit, continuous insurance, and engine size.

Question 6

What does "full coverage" mean?"

Accepted Answer

Full coverage typically means that the insurance policy has both liability coverage and coverage for damage to your vehicle. The term full coverage does not necessarily mean that everything is covered no matter what happens. Your Auto insurance Policy Declaration page lists the coverage you have selected.

Question 7

What is uninsured motorist coverage?

Accepted Answer

Around 13% of drivers do not have auto insurance, so this coverage helps protect you if you are hit by a driver without auto insurance or if the driver does not have enough coverage to pay for any damages or injury they have caused.

Question 8

What information do you need to get me a quote?

Accepted Answer

Check out the form here.

Question 9

How do I make an online payment?

Accepted Answer

You can make a payment through one of our insurance partners here.

Question 10

How do I know if I have the right coverage?

Accepted Answer

With your quote, you won't be able to choose coverages that don't apply to you. If you're unsure, you can speak directly with an agent who can answer your questions.

Question 11

How often should I renew my life insurance policy?

Accepted Answer

Your life insurance needs can change over time, so periodically checking can be beneficial. Some people will check every year, every five years, but you may want to look into updating your policy when your income significantly changes, or if you experience a a major life change. You can learn more here.

Question 12

How do I add a new question & answer?

Accepted Answer

To add a new FAQ follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Add a new question & answer 
3. Assign your FAQ to a category 
4. Save and publish.

You can always come back and edit your FAQs.

Question 13

Can I insert an image, video, or GIF in my FAQ?

Accepted Answer

Yes. To add media follow these steps: 
1. Manage FAQs from your site dashboard or in the Editor 
2. Create a new FAQ or edit an existing one 
3. From the answer text box click on the video, image or GIF icon 
4. Add media from your library and save.

Question 14

How do I edit or remove the 'Frequently Asked Questions' title?

Accepted Answer

You can edit the title from the FAQ 'Settings' tab in the Editor.  
To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.